Secondment/Fixed Term Opportunity until 31 March 2026
Senior Service Coordinator
Salary: Grade 9 (£40,755 - £42,324)
Hours of work: 36 per week / Monday – Friday
The Opportunity
We are looking for a Senior Service Coordinator to sit within Social Work with Families.
Working alongside the Service Leader you will use your existing business administration experience to ensure the implementation of best practice and service standards that delivers a flexible and agile service to support practitioners and managers in making a positive difference to Children, Young People and Families in Croydon.
We’re seeking highly motivated individuals with the skills, knowledge, and experience to provide high quality service support within Children’s Social Care.
You will have excellent interpersonal and communication skills that will enable you build effective working relationships and ensure collaborative ways of working with service coordinators, practitioners, social workers, and managers.
If you have the energy, drive, and passion to making a difference we would love to hear from you.
Benefits of Working with Us
1. A pension scheme with an average employer contribution of 20%
2. 32 days’ annual leave in addition to Bank Holidays
3. Investment into your staff well-being
Why Join Us
4. The ethos at Croydon is very much about working together to make positive change
5. You will join an established team who can help you settle in and offer their expertise
6. You will have the support of colleagues within service support services and colleagues in the wider practice system.
About You
We are looking for a confident individual, who also has:
7. Knowledge of common service support systems used throughout the council.
8. Good knowledge and understanding of the customers’ service support requirements.
9. Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment. Delivering customer service expertise
10. Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
11. A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
12. Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.