Governance and Compliance Lead
Contract: Government
Location: London, EC2R 8AH
Hours of work: 50
Contract Type: Permanent
We are seeking a Governance and Compliance Lead to drive conformance across the account, ensuring alignment with industry, regulatory and internal policy requirements, as well as wider company and contractual obligations.
This role will play a key part in shaping the direction and strategic development of processes relating to Compliance, Risk and Governance (CRG), ensuring that the account operates within agreed frameworks and maintains a strong culture of compliance.
Key Responsibilities
* Lead the ownership, development and delivery of CRG&T, Audit, Risk and Governance strategies.
* Maintain and manage all Risk and Compliance Registers.
* Chair and lead the CRG workgroup, overseeing all accountabilities related to CRG activity.
* Support strategic, tactical and operational objectives through effective CRG frameworks.
* Mandate and control the use of ISS frameworks, policies and procedures across the account.
* Drive continuous stakeholder alignment to ensure both account and wider ISS stakeholders remain focused on the customer promise.
* Support the development and accuracy of data for the Account Management Dashboard to enable proactive operational oversight.
* Advise Operations Leads on best practice for operational delivery.
* Review compliance audit findings with Learning & Development, identifying trends and informing SLT of risks and behavioural issues.
Professional and Personal Competencies/Qualifications
* Experience in a Compliance, Risk or Governance Management role.
* Operations Management experience (Security and Cleaning environments).
* Qualification in Risk Management or Compliance Management.
* Experience working within a large organisation with multiple stakeholders.
* Proficient user of MS Office / Office 365.
* Resilient and able to recover quickly from setbacks.
* Strong influencing skills and a natural leadership approach.
* Excellent communicator with the ability to maintain wide-ranging relationships.
* Decisive and action-oriented.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
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