An established industry player is seeking a Technical Consultant to join their dynamic ServiceNow Operations team. This role involves configuring and supporting IT Service Management systems, ensuring high-quality service delivery that adheres to ITIL principles. You will engage in incident management, provide fixes through configuration or development, and collaborate with various teams to enhance system performance. With a focus on continuous improvement, this position offers a chance to make a significant impact on the IT infrastructure support services for a diverse range of clients. If you are passionate about technology and thrive in a collaborative environment, this opportunity is perfect for you. #J-18808-Ljbffr