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Facilities administrator

Stanford-le-Hope
Permanent
Office Angels
Facilities administrator
Posted: 12h ago
Offer description

Facilities Administrator £30,000 Stanford-Le-Hope Monday to Friday, 8am - 4pm Benefits: 20 days annual leave + bank holidays 1 extra day of leave for every full year of service Pension scheme Excellent progression opportunities Discretionary Christmas bonus Newly refurbished office with a spacious kitchen and breakout areaAs a Facilities Administrator, you'll be at the heart of our operations, ensuring the smooth delivery of reactive and planned maintenance, as well as capital projects, for a portfolio of valued clients. You'll be the go-to person for your assigned clients, handling job updates, client communications, portal management, and financial documentation. Your role is key to maintaining strong client relationships, delivering exceptional service, and supporting the wider team in achieving operational excellence. Key Responsibilities: Manage and action a variety of reactive maintenance tasks, ensuring timely follow-up and resolution. Handle all admin for your client accounts: raise invoices, quotations, credit notes, and submit worksheets and reports. Maintain and update client portals, ensuring accuracy and reducing open job counts. Support Account Managers with quotations and proposals for additional works. Coordinate with engineers to ensure timely job completion and troubleshoot any issues. Monitor service performance and support improvements to enhance client satisfaction. Assist in de...

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