Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all of our services. We are looking for a Credit Controller to join our busy and friendly finance team in Thame, Oxfordshire. The role will be responsible for managing and maintaining debtor accounts, ensuring prompt payments and developing a positive and understanding relationship with clients. The successful candidate should be proactive and solution based in their approach to the role. Key Responsibilities Help implement a new credit control software module and adapt existing processes to suit Help the finance team to monitor and manage accounts receivable ledger Contact clients requesting payment of overdue invoices using all methods of communication (telephone/email/SMS/written/banking payment platform). Agree payment plans and negotiate with the clients for the same.Liaising with our teams when required. Issue LBAs and liaise with our debt recovery team Produce statements for clients if requested Investigate and resolve billing discrepancies Maintain accurate credit control reports Work towards reducing the aged debtor days of the firm What we are looking for Proven experience in credit control Excellent communication and negotiation skills Attention to detail and accuracy Strong numerical and analytical skills Proficient in Microsoft tools eg Excel Previous experience using a credit control software package an advantage Previous experience in the legal industry useful but not a requirement Please note, this list is not an exhaustive list of duties and may be subject to change based on the needs of the Firm Why work for Lightfoots Solicitors? Our staff are our greatest asset, and we work hard to provide a culture where you can thrive and enjoy a fantastic career. Our benefits package has been built around what our people value the most; Money Matters Competitive industry salary - with annual salary reviews Enhanced pension contributions - with qualifying service Discounted legal fees - discounted conveyancing & wills for you and your family Personal financial advice - helping you achieve your financial goals Discounts - from a wide range of retailers Employee Referral Scheme - up to £1000 bonus Mind, Body & Soul Matters Enhanced holiday allowance - which increases with service Private Health Insurance - with Bupa (with qualifying service) Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents, such as optical & dental 24/7 Virtual GP Access - help & support available for when you need it Company Sick Pay - with the option to use this for caring for a dependant Free flu jabs- onsite annual flu vaccinations Discounted Gym Memberships - as well as discounts for other health related retailers Free fruit in all offices - fresh fruit delivered to the office each week Employee Assistance Programme - 24/7 access to counselling and support Mental health first aiders - we have nine qualified Mental Health First Aiders across the firm providing confidential support Wellbeing events - held throughout the year, from stress resilience workshops to wellbeing breakfasts and lunchtime walks Paid volunteer days - to volunteer for a charity of your choice Events - firm organised events throughout the year including quarterly socials, breakfast briefings, book club, Christmas party & lots more. Committees - we have active Social ,Charity, Wellbeing and ESG committees. Family Matters Enhanced family leave - enhanced pay for Maternity, Adoption, Paternity & Shared Parental leave Flexible working - our Flexible working policy helps with your work life balance Flexible sickness entitlement - the option to use your own sickness entitlement if a dependent is unwell and needs care Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents Career Matters Learning & Development - access to hundreds of webinars and training courses Paid exam leave - with sponsored training opportunities Long Service Awards - we celebrate & reward our long standing colleagues Lightfoots Core Values Award - Rewarding colleagues who have demonstrated our core values Apply If you think this role is perfect for you (or nearly perfect, we would still like to hear from you) please apply or if you would simply like to find out more you can contact our recruitment team on [email protected]. As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and ensure we have a supportive and accessible workplace for those with disabilities. If you require any adjustments to be able to attend an interview please do let us know. Recruitment decisions are made on fair and objective criteria. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, Confidential malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by Fair Processing Notices for Cifas' Databases | Cifas