Ready to earn £40k+ helping customers stay connected?
Here at GoFibre, were growing fast, which means we need more great people to support our customers.
As a Retention Advisor at GoFibre, youll turn Im leaving into Im staying every day.
?? Based in our modern Edinburgh Office, just 5-minutes from Haymarket
??Earning potential up to £40,000 (uncapped commission) | £26,227.50 base
? 37.5 hours per week
Shifts between 8am8pm (MonFri) + occasional Saturday (with a weekday off)
Whats in it for you?
Were not your typical broadband company.
Were building full-fibre networks in communities that have been overlooked for too long and were growing fast. That means real opportunity and real progression.
* Uncapped commission
* 31 days holiday
* Private healthcare + enhanced pension
* Discounted gym membership
* Wellbeing support + career coaching
The Role
Youll speak to customers thinking about leaving, understanding whats gone wrong, fixing it, and showing them why staying with GoFibre is the right move.
Its fast-paced, target-driven, and perfect for someone who thrives on solving problems and winning people over.
What youll be doing
1. Speak to customers looking to cancel and turn those conversations around
2. Get to the ro...