Overview
Department: Internal Key Account Manager - Sales
Location: Luton, Bedfordshire
Reports To: Senior Product & Sourcing Manager
The Opportunity
We are looking for a motivated Internal Sales Key Account Manager to support and grow key customer accounts within our Brackenheath Briticent Lighting division. This role is office-based and focuses on managing customer relationships, driving sales activity, and supporting new product launches and promotions across the lighting range.
Key Responsibilities
* Manage and develop a portfolio of key accounts, acting as the main internal point of contact.
* Proactively identify sales opportunities through outbound calls, emails, and account reviews.
* Promote new product launches, core ranges, and promotional activity to maximise sales-out.
* Understand customer needs and provide tailored product and commercial solutions.
* Prepare and follow up on quotations, pricing, and bulk or special deals.
* Process orders accurately and ensure timely updates on pricing, availability, and lead times.
* Maintain accurate customer and sales activity records within the CRM system.
* Work closely with external field sales and internal teams (product, marketing, supply chain) to ensure a joined-up account approach.
* Support sales forecasting and reporting against agreed KPIs.
* Deliver a high standard of customer service, ensuring strong relationships and repeat business.
What We're Looking For
* Successful sales history.
* Ability to influence and communicate effectively at all levels.
* A professional, self-motivated and passionate person with drive and ambition.
The successful candidate will be offered a competitive salary, access to the company’s profit share scheme and a company pension.
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