Listen. Respond. Connect.
Be the first point of contact for adults in need of care and support across Redcar and Cleveland. Our Adult Access Team is the front door to adult social care—where skilled, compassionate professionals make fast, informed decisions that shape lives from the very first interaction.
This is a fast-paced, dynamic role where no two days are the same. You’ll be working at the heart of a responsive, multi-agency environment, using your expertise to assess needs, manage risk, and connect people to the right support—whether that’s through statutory services or our vibrant voluntary and community sector.
What You’ll Do:
* Respond to new referrals and enquiries with professionalism and empathy
* Carry out timely, strengths-based assessments in line with the Care Act 2014
* Identify safeguarding concerns and initiate appropriate action
* Provide advice, signposting, and short-term interventions
* Work closely with health, housing, and voluntary sector partners to promote independence and wellbeing
* Support early intervention and prevention to reduce long-term care needs
What You’ll Bring:
* Experience in adult social care, ideally in access, duty, or triage roles
* Strong knowledge of the Care Act, safeguarding, and eligibility criteria
* Excellent communication, assessment, and decision-making skills
* Ability to thrive in a fast-paced, high-volume environment
* A commitment to person-centred, preventative practice
What We Offer:
* Competitive salary and local government pension
* Flexible and hybrid working arrangements
* Access to high-quality training and development
* Supportive team culture and professional supervision
* Opportunities to shape service delivery and improve outcomes
Be the difference from the very first call—right here in Redcar and Cleveland.
Apply now and help us connect people to the support they need.
If you would link any more information, please contact Kirsty Hansen on 01642 771565
We offer a range very attractive Employee Benefits and Rewards including
* Generous annual leave of up to 34 days per year
* Hybrid Working (where appropriate)
* Flexible working hours (where appropriate)
* Membership of the Local Government Pension Scheme
* Access to numerous other salary sacrifice schemes
* Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
* A range of Staff Network groups
For more details: