Job Title: Data Entry Project Assistant
Contract Length: 6 months (High possibility of extension)
Overview:
We are seeking multiple Data Entry Project Assistants to support ongoing projects through accurate data input, telephone support, and administrative duties. You will work as part of a busy project team and be expected to work independently when required.
Key Responsibilities:
* Code and input large volumes of survey data and freeform comments using bespoke verification software.
* Handle incoming calls from members of the public, healthcare staff, and charity organisations, providing information, completing surveys over the phone, and actioning calls appropriately.
* Maintain a balanced approach between speed and accuracy in data entry tasks.
* Proofread and check data for accuracy.
* Support colleagues and undertake ad hoc duties to ensure smooth operations.
Requirements:
* Previous experience in data entry, verification, or call handling roles.
* Excellent attention to detail and accuracy.
* Confident telephone manner with strong communication skills.
* Ability to work both in a team and independently.
* Self-motivated, methodical, and able to maintain focus in a busy environment.
* Must achieve an 80% pass rate in MRC training (training provided).
* Flexible to work shift patterns (07:00–15:00 and 15:00–23:00).
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