Join a well-established Social Housing contractor in a fast-paced and rewarding role where you will play a key part in coordinating repairs and maintenance works, ensuring residents receive a responsive and efficient service. This Planner position offers the opportunity to support housing repairs across the Cambridge patch, based out of the Hitchin office, helping to deliver a high-quality and customer-focused maintenance service. The role is offered on a short-term temporary contract, providing immediate work within a supportive team environment.
Find out if this opportunity is a good fit by reading all of the information that follows below.
Youll be responsible for scheduling repairs, managing appointments, and acting as a key point of contact for residents and operatives. This is a great opportunity for someone looking to develop their career as a Planner, or for an experienced Planner who enjoys working in a busy, fast-paced environment.
Wed love to hear from anyone with a background as a Planner, Repairs Scheduler, Maintenance Coordinator, Administrator, or Customer Service Advisor, particularly within Social Housing, property services, or a similar environment.
As a Planner, you will be:
Scheduling responsive maintenance works for operatives
Managing diaries and booking repair appointments efficiently
Communicating with residents to confirm appointments and provide updates
Liaising with operatives, contractors, and internal teams
Updating internal systems with accurate job and appointment details
Supporting the wider team with administrative and coordination tasks
Id love to speak to any Planner who has:
Strong customer service experience, ideally within a housing or repairs environment
Confidence speaking on the phone and dealing with residents
Good organisational and communication skills
Previous experience in planning, scheduling, or administration (desirable but not essential)
The ability to work effectively in a fast-paced environment
Key requirements for this Planner role:
Strong IT skills and the ability to update internal systems accurately
A reliable and proactive approach to work
Ability to work in an office-based environment in Hitchin
A positive and team-focused attitude
The role is offering the following benefits:
Competitive hourly rate (£18.37 per hour)
Short-term temporary contract with immediate start available
Opportunity to gain experience within a Social Housing environment
Supportive and collaborative team environment
Valuable experience within a busy repairs and maintenance team
Travel & Location
This Planner role is based in Hitchin, supporting housing repairs across the Cambridge area. The office is well connected, with easy access from surrounding areas including Stevenage, Letchworth, and Cambridge via major road links and public transport routes. xcswzye
If this Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at or on for more information.