Overview
TieTalent Southampton, England, United Kingdom
Join to apply for the Customer Development Team Leader role at TieTalent
Customer Development Team Leader (fulltime) - Salary - £81,874 - £95,521 (dependent on experience) - Hybrid working
At Ordnance Survey, we use world-class location data and insight to help customers solve real-world problems, from supporting critical infrastructure to enabling greener transport and smarter public services. As we grow our commercial reach, we\u2019re building a customer-focused sales function designed to create measurable impact across the UK economy. To support this, we\u2019ve established a new Customer Development Team focused on key market sectors. We\u2019re now looking for an experienced, commercially minded Customer Development Team Lead to shape, grow, and guide this team through a pivotal stage of transformation.
About The Role
This is an exciting opportunity to lead a newly formed team that sits at the heart of our growth strategy. You\u2019ll be responsible for defining and embedding sector-led sales approaches, supporting customer success, and working across OS to translate insight into commercial opportunity.
In this role, you will
* Lead, motivate, and develop a team to deliver sector-based customer growth and engagement
* Shape the team\u2019s strategy and culture, embedding new ways of working aligned with OS values
* Drive the adoption of OS products and data within customer workflows, delivering measurable outcomes
* Develop clear prioritisation plans across sectors and customers, balancing proactive outreach with service excellence
* Collaborate across Sales Operations, Product, and Channel Partner teams to progress and close opportunities
* Support bid development and ensure robust pipeline management through effective use of CRM tools
* Capture and communicate success stories, sharing insight and impact across the business
This role reports to the Director of Sales and plays a critical part in delivering OS\'s sector and partner-led sales strategy.
What We\u2019re Looking For
* Proven experience leading customer-facing or sales teams, ideally in a B2B or public sector context
* A track record of delivering commercial outcomes and building high-performing teams
* Strong strategic thinking with the ability to turn market insight into sales action
* Excellent communication and collaboration skills, with experience influencing senior stakeholders
* Familiarity with CRM systems and sales tools to manage pipeline and performance
* A positive, adaptable approach to leading through change and supporting team development
* Experience supporting bids and proposals in partnership with internal and external stakeholders
Ready to apply?
If you\'re passionate about leading people, driving growth, and making an impact through geospatial innovation, we\'d love to hear from you.
The Rewards
* Salary - £81,874 - £95,521 (dependent on experience)
* Performance related bonus up to 10%
* A competitive pension scheme (OS contributes up to 12.07%)
* 28 days annual leave in addition to bank holidays on joining, (3 taken over Christmas) increasing by one day per year, to a maximum of 5 years
* Enhanced family leave, including up to 12 weeks paid partner (paternity) leave
* Free subscription to OS Maps
* Access to online learning platforms
* Coaching and Mentoring schemes
* Plus, a suite of excellent additional perks and benefits
At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like
* An extra days\' leave for each year you work, up to 33 days
* Employee Assistance Programme
* Hybrid working
* Free onsite parking at our modern HQ in Southampton
* We adopt flexible working and can consider different working hours dependent on the role and your personal circumstances
* Eyecare Vouchers
* OS Explorers Nursery discount
* Cycle to Work scheme
* We believe that as a company we should give back wherever we can, so we give you 1 day a year to volunteer for charities that are important to you, as well as offering a match funding scheme
Location
We embrace a hybrid working model at OS, and anticipate that the role will require at least 3-4 days a week face-to-face contact, typically 1-2 days per week at our Southampton HQ and the rest with clients and the team.
Security
OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS)). Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.
Closing date: Sunday 07 September @23:59
Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship.
We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you\'re enthusiastic about this role but your experience doesn\u2019t perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.
We\u2019re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr