For over 30 years, Synectics has been at the forefront of delivering innovative, data-driven business solutions. We specialise in developing advanced data management systems and software products for renowned organisations across the globe.
Why join us?
* Be at the forefront of a growing, fast paced product team
* Work in a supportive, collaborative environment that values innovation and growth
* Competitive salary and benefits package
* Flexible hybrid working model
What will you do?
We’re looking for a curious and commercially-minded Product Analyst to join our growing product team. This role is ideal for someone who thrives on turning data into actionable insights, enjoys working cross-functionally, and is passionate about improving customer outcomes through evidence-based product decisions.
Product Insight & Analysis
* Analyse product usage, customer behaviour and performance metrics to identify opportunities and risks
* Develop dashboards and reports to support product decision-making
* Conduct deep dives into product features and user journeys
Stakeholder Collaboration
* Work closely with Product Managers, UX Designers and Engineering to shape product roadmaps
* Translate business questions into analytical frameworks and hypotheses
* Present findings and recommendations to stakeholders in a clear, compelling manner
* Document and maintain product activities, user stories, training documentation and user guides, through a central knowledge base augmented with generative AI
Continuous Improvement
* Support A/B testing and experimentation initiatives
* Contribute to the development of KPIs and success metrics
* Help build scalable analytics processes and documentation
What will you need?
* Experience in product analytics, business intelligence or data analysis
* Passionate about product development and software as a service as a long-term career
* Understanding of the product development lifecycle and agile methodologies
* You’ll be a self-starter who embraces change and always asks questions of the perceived norm
* Excellent communication and storytelling skills
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