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Job Summary
We have an exciting opportunity to work in the Organisational Development and Culture (OD&C) Team as the Administration Manager to support and lead the admin team that covers the day-to-day activity of the department which includes our core offering of Corporate Induction, Appraisal, Mandatory Training, Apprenticeships & Employability, Learning and Organisational Development, Freedom To Speak Up, and Equality, Diversity & Inclusion.
Job Summary
We have an exciting opportunity to work in the Organisational Development and Culture (OD&C) Team as the Administration Manager to support and lead the admin team that covers the day-to-day activity of the department which includes our core offering of Corporate Induction, Appraisal, Mandatory Training, Apprenticeships & Employability, Learning and Organisational Development, Freedom To Speak Up, and Equality, Diversity & Inclusion.
The post will be integral to the OD&C Centre of Excellence and will work closely with stakeholders to ensure that we provide a comprehensive administrative service.
The post holder will establish, maintain and monitor excellent support systems thereby ensuring that all staff members receive an effective and efficient service.
Main duties of the job
Main Duties Include:
To support, manage, organise and delegate work to the Administration Team, ensuring they can:
Provide a courteous, efficient service and that any work is completed accurately and in a timely way.
Develop, implement, review policies and procedures relating to own area of work and the team.
Develop, maintain channels and mechanisms for clear communication across the Trust's services to include accessing systems and processes including ESR.
Ensure an appropriately administered Corporate Induction for all new starters to the Trust, to a consistently high standard.
Effective management of the Learning Management System (Training Interface) to ensure that accurate workforce training information is maintained
About Us
Leeds Teaching Hospital NHS Trust provides care and treatment to over a million patients: employing over 23,000 employees. We have the ambition to provide the highest quality specialist and integrated care. Through supporting and developing our people, we aim to achieve a consistent, high performing and sustainable workforce, with the Leeds Way values at the heart of everything we do.
Our OD&C Centre of Excellence brings together a range of specialisms that deliver a joined-up service across the whole organisation from corporate induction, appraisals, training solutions, inclusion and positive action, apprenticeships and employability, leadership and personal development, coaching, OD consultancy, and employee voice and engagement.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Details
Date posted
11 June 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-HMR-0107
Job locations
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Job Description
Job responsibilities
The post holder will provide administration management support for the delivery of a high-quality service within the OD&C team, ensuring that all work is carried out effectively, efficiently, in compliance with trust policies, procedures, and good practice guidance.
Engage with stakeholders to manage the administration activity associated with the function of the OD&C department including Mandatory and Priority training needs, Organisational Learning and Development Activity, and Apprenticeships
Liaison with both internal and external learning providers.
Manage meetings including minute taking following appropriate governance structures.
Communicating with customers providing support and guidance relevant to individual needs.
Work with internal and external partners in relation to Learning Management Systems to continually develop online booking and recording system access.
Recruit and manage the administration staff ensuring appropriate arrangements are in place to set objectives, monitor performance, agree and review development needs.
Plan, allocate and evaluate work carried out by individuals and self.
Create, maintain and enhance effective working relationships.
Job Description
Job responsibilities
The post holder will provide administration management support for the delivery of a high-quality service within the OD&C team, ensuring that all work is carried out effectively, efficiently, in compliance with trust policies, procedures, and good practice guidance.
Engage with stakeholders to manage the administration activity associated with the function of the OD&C department including Mandatory and Priority training needs, Organisational Learning and Development Activity, and Apprenticeships
Liaison with both internal and external learning providers.
Manage meetings including minute taking following appropriate governance structures.
Communicating with customers providing support and guidance relevant to individual needs.
Work with internal and external partners in relation to Learning Management Systems to continually develop online booking and recording system access.
Recruit and manage the administration staff ensuring appropriate arrangements are in place to set objectives, monitor performance, agree and review development needs.
Plan, allocate and evaluate work carried out by individuals and self.
Create, maintain and enhance effective working relationships.
Person Specification
Qualifications
Essential
* Essential criteria Maths and English qualifications - Functional Skills Level 2/GCSE grade 4-9 (A-C) or equivalent.
* Educated to/demonstrating working at a subject relevant diploma (level 3 - 5) qualification, or demonstrable relevant experience.
* Business Administration qualification (Level 3) or demonstrable relevant experience.
Experience
Essential
* Experience of working in a busy administrative role.
* Experience of working with a variety of different stakeholders internally and externally within an organisation.
* Experience of working across multiple IT systems / platforms.
* Experience of line management of a business admin team.
Desirable
* Experience and knowledge of at least one LMS Project or programme management implementation.
Skills & Behaviours
Essential
* Demonstrates ability to manage own workload and make informed decisions in the absence of required information and ambiguity.
* Working to tight and often changing timescales.
* Standard keyboard skills & ability to communicate through IT using Microsoft 360 applications, such as Word, Outlook, Excel, Microsoft Teams.
* Ability to motivate, support and collaborate with direct reports.
* Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work.
* Experience of working in an office environment and proven ability to analyse data.
* Demonstrate good, customer service, interpersonal and communication skills.
Person Specification
Essential
* Demonstrates ability to manage own workload and make informed decisions in the absence of required information and ambiguity.
* Working to tight and often changing timescales.
* Standard keyboard skills & ability to communicate through IT using Microsoft 360 applications, such as Word, Outlook, Excel, Microsoft Teams.
* Ability to motivate, support and collaborate with direct reports.
* Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work.
* Experience of working in an office environment and proven ability to analyse data.
* Demonstrate good, customer service, interpersonal and communication skills.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Project Management and Information Technology
* Industries
Administrative and Support Services
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