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Client:
Virgin Media O2
Location:
Gloucester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9d9dbd7a0065
Job Views:
6
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
You’ll be working 16 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can ensure our customers have the support they need.
You’ll start with our fantastic induction programme, where we’ll introduce you to our LEAP framework – the training that helps our customers share their great experiences with others.
Who we are:
The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK's biggest companies. We have diverse, high-performing teams filled with serious talent. Together, we offer the UK more choice and better value, driven by our customer-championing values and ambitions. We are Virgin Media O2, and we look forward to what you can achieve with us.
Virgin Media O2 is an equal opportunities employer. We are committed to removing bias and barriers, fostering equity and inclusion in all we do. We encourage you to be your authentic self throughout your application journey.
The must-haves:
* Our customers will remember you by name because you excel at building relationships
* A friendly, approachable person with strong communication and listening skills
* You’re a true team player when it comes to hitting targets and ensuring the store looks great
The other qualities we look for:
* Experience in Retail/Customer Service
* An understanding of VMO2’s products and services
* Willingness to work additional hours
* The ability to adapt to business needs
What’s in it for you:
* £11.81 per hour
* Superb accreditation programme with potential earnings over twelve pounds per hour
* 23 days holiday plus an extra day for your birthday
* Comprehensive induction programme
* Learning and Development support
* Flexible benefits tailored to you
* O2 Refresh Staff Deals on mobile, tablet, and smart watches
* Discounted Virgin Media bundles
* Friends & Family deals across O2 and Virgin Media
* Option to buy or sell up to 5 days holiday
* Exclusive discounts through My Extras, including fashion, gym memberships, travel, and more
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