Looking for an opportunity to work within a business that takes its time to understand its client values? Looking to earn up to 15k per annum within a role where you can offer a variety of services in a team who strive to be the best? Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. • Answering sales calls and replying to any sales inquiry through emails • Answering any technical questions that the clients may have on products and services available • Scheduling or booking installs as per suitable date and time • Decide whether the software or hardware services needs adapting to meet the client’s needs • Creating sales quotations • Manage sales CRM with client details and quotations • Produce statements of requirements • Follow-up with client for install availability • Coordinating with clients and engineers to run installations smoothly • Coordinating with supplier for availability of hardware stock • Building business relationship with clients Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship: • Microsoft Certified Azure Fundamentals • Microsoft Certified 365 Fundamentals • Masterclass 1 - Engaging the Customer • Masterclass 2 - Negotiation Skills • Masterclass 3 – Becoming the next top seller Key areas covered are: • Communication skills • Customer service • IT Infrastructures • Effective Sales Techniques (Negotiation, Objection Handling & Closing) • Data Security • Problem Solving • Project Management The company will also aim to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives). • Pension • Free parking • 21 plus bank holidays