Hereford Job Summary This is an exciting opportunity to work in support of an operational unit with a growing digital, data and technology footprint with a keen focus on information management. Information management is a vital part of the UK Defence effort, and the Information Manager is an integral role for the effective and coherent running of the unit. This post will work to ensure compliance with information legislation and policies, record keeping, and enhance our ability to conduct information exploitation activities. In a high tempo, fast-paced organisation the position holder will find this role in a front-line command unit challenging and exciting. We are looking for someone who is comfortable working in a high tempo environment, a good team player and has a passion changing working practices to ensure information is managed efficiently, kept secure and accessible in a timely manner. This position is advertised at 37 hours per week. Job Description The role of the Information Manager is to manage the IM team, working with various information management tools (including SharePoint and Office 365 products) across classifications and systems to conduct information management and exploitation activities. As An Information Manager You Will: Work to the HEO Information Manager to ensure that the three core principles of information security (confidentiality, availability and integrity) are adhered to by the IM team and wider unit. Work with the Information Management professionals in the unit to actively promote the use of effective IM practices, enforcing policy and ensuring that personnel understand the importance of effective information management and comply with the Operational Record Keeping (ORK) requirements. Develop and maintain SharePoint sites and other information sharing platforms ensuring compliance with both the need-to-know and need-to-share principles. Conduct rigorous access control management utilising Active Directory and other software, liaising with information owners and complying with all access control policies. Conduct regular permission reviews to ensure information assurance compliance and retain a full change history for audit purposes. Comply with standard operating procedures (SOPs) and best practice to ensure a consistent, standardised approach to information management throughout the unit. Work with personnel to ensure information is created, captured, stored, distributed, utilised, retained and disposed of in the correct manner. Work with personnel across the unit to capture user requirements in order to develop information management ways of working and enhance information exploitation activities. Enforce compliance with MoD directives, policy and legislative requirements. Raise any identified risks to the HEO Information Manager in order to inform the Senior Information Officer (SIO) to mitigate and elevate as appropriate. Participate in knowledge sharing forums, deliver training sessions and briefs to users of varied skill levels in order to upskill the workforce, raise awareness of information management ways of working, and increase compliance requirements awareness. Maintain the unit IM plan and write policy detailing new ways of working for the unit. Champion a change culture for information management to improve existing ways of working and embrace new technologies being delivered. Work with HEO Information Manager to ensure new technologies are secured and used correctly in line with policy and direction. Line management of 1 x Civilian Information Support Assistant. The role of the Information Manager is to manage the IM team, working with various information management tools (including SharePoint and Office 365 products) across classifications and systems to conduct information management and exploitation activities. As An Information Manager You Will: Work to the HEO Information Manager to ensure that the three core principles of information security (confidentiality, availability and integrity) are adhered to by the IM team and wider unit. Work with the Information Management professionals in the unit to actively promote the use of effective IM practices, enforcing policy and ensuring that personnel understand the importance of effective information management and comply with the Operational Record Keeping (ORK) requirements. Develop and maintain SharePoint sites and other information sharing platforms ensuring compliance with both the need-to-know and need-to-share principles. Conduct rigorous access control management utilising Active Directory and other software, liaising with information owners and complying with all access control policies. Conduct regular permission reviews to ensure information assurance compliance and retain a full change history for audit purposes. Comply with standard operating procedures (SOPs) and best practice to ensure a consistent, standardised approach to information management throughout the unit. Work with personnel to ensure information is created, captured, stored, distributed, utilised, retained and disposed of in the correct manner. Work with personnel across the unit to capture user requirements in order to develop information management ways of working and enhance information exploitation activities. Enforce compliance with MoD directives, policy and legislative requirements. Raise any identified risks to the HEO Information Manager in order to inform the Senior Information Officer (SIO) to mitigate and elevate as appropriate. Participate in knowledge sharing forums, deliver training sessions and briefs to users of varied skill levels in order to upskill the workforce, raise awareness of information management ways of working, and increase compliance requirements awareness. Maintain the unit IM plan and write policy detailing new ways of working for the unit. Champion a change culture for information management to improve existing ways of working and embrace new technologies being delivered. Work with HEO Information Manager to ensure new technologies are secured and used correctly in line with policy and direction. Line management of 1 x Civilian Information Support Assistant. Person specification We need great people! We're looking for those with: A passion for delivering information management across a range of systems. Enthusiasm for embracing new technology and ensuring it meets the needs of users and complies with policy. Proactive approach to solving problems and developing solutions to make efficiencies. Ability to empathise with users and diagnose the business problem. A drive to develop policy, ensure compliance and work to ensure all information is kept secure. Enthusiasm to learn new things and be willing to offer new ideas to improve ways of working. You must show evidence of the below essential criteria and experience: A personable approach with the ability to work closely with team members in a collaborative office environment. Enthusiasm to learn new things. Proficient use of Microsoft Office 365 products. Excellent presentation and communication skills, both verbal and written. Strong organisational skills. Ability to prioritise, work under pressure and to meet strict deadlines. Desirable Skills And Experience: Experience working with sensitive information and understanding of data protection principles. SharePoint administrator experience. Customer service background. Information management background. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Delivering at Pace Communicating and Influencing Working Together We only ask for evidence of these behaviours on your application form: Changing and Improving Delivering at Pace Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% 25 days paid annual leave growing (1 day per year) to 30 days upon completion of 5 years' service. Enhanced parental and adoption leave. On-site cafeteria, Gym, Swimming Pool and Parking. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Experience: At sift, you will be assessed against the following: A CV; details to include job history, qualification details and previous skills and experience. Personal statement (500 Words) to detail why you are interested in the job and what you could bring to the role. Success Profiles Behaviours: Changing and Improving Delivering at Pace At interview, you will be assessed against your experience, and the following Success Profiles Behaviours: Working Together Communicating and Influencing Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : Civilian Workforce Adviser Email : recruiting-group-mailbox-hfd@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.