Overview
Job title: Collections Agent - Harlow
Salary: £24,570 + Bonus (OTE £28K-£30K)
Join a friendly, stable team and grow your office career! This is your chance to join a well-established Harlow-based company as a Collections Agent.
Responsibilities
* Handling high volumes of inbound calls
* Collecting payments and setting up payment plans
* Making outbound and credit control calls
* Logging accurate notes and resolving queries
* Staying professional, calm, and customer-focused
Working Hours
The call centre is open 8am - 6pm, with shifts on a weekly rota:
* 8am - 4pm
* 10am - 6pm
What They\'re Looking For
This company values personal traits such as:
* Empathy
* Understanding
* Resilience
* Strength
What\'s In It For You
* Starting salary: £24,570
* Bonus after probation (OTE up to £30K)
* 25 days holiday + bank holidays (option to buy more)
* Cycle to work scheme
* Pension & death in service
* Gym membership & Employee Assistance Programme
If you\'ve got great communication skills and thrive in a fast-paced setting, we\'d love to hear from you!
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