Welcome to Hastings Direct From our Group HR Director Pam AngelWedigital insurance provider with ambitious plans to become the best and biggest in the UK market.fWefmade huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.fWefproud of the journeyfwefon as a company and know that our continued success will rely on the contribution of our talented colleagues.We provide insurance for overfmillion customers, but we know thereeven bigger opportunity out there. The factfyoufnow reading this job advert meansfweftempted you to find out more about life at HD really hope you like what you see, andfyoufjoin us to share in the success of the exciting chapter that lies ahead. The Commercial, Digital, and Marketing department at Hastings Direct plays a pivotal role in driving the companygrowth and innovation. Thedepartmentresponsible formanaging the end-to-end customer journey, from acquisition to renewal, throughcutting-edgedigital platformsandeffectivecommercialstrategies. With a strong focus on customer needs, the team continuously refinescustomerexperiences, addressing feedback to enhance clarity, navigation, and customer trust. This department is integral to Hastings Directmission ofbeingBritainbest digital insurer.This two-yearprogrammedesigned to attract ourfuture Hastings leaders,spanning the breadth ofourcommercial and digital department,allowing you to gain hands-on experience.Theprogrammemade up of three rotations.One of your rotations will be in a digital role, where youwillsupport withoptimisingour digital journeys which are used by millions of customers each year.You will also spend one of your rotations in a commercial role, where you will experience business casesandhelp deliver initiatives.Your final rotation could be within the following areas:MarketingOperationsProductPropositionClaimsAnd moreYour leaderswill work with you to understand whichtheseteamswould bestcomplement yourprogrammeoverall development.Throughout your placement you will be supported by your team andprogrammeleads, who will offer you leadership development and business acumen coaching. You will also undertake formal training to increase your awareness of the company,industryand regulatory requirements.Requirements:A degree in any discipline pendingfin 2026forfachieved within the last 2 yearsHungry for knowledge, curious and innovativeAn independent thinker; confident to constructively challenge and influence the status quoWorks well with others as a team playerExcellent communicator with strong organisational abilityConsiders commercial impact in all decision making and outcomesExperience with Microsoft Excel or similar numerical analysis toolsExperience in a customer-service role is desirable but not essentialUnfortunately, we cannot offer visa sponsorship for our graduatefprogrammes, meaning you will need to be able to prove you have right to work in the UKffor the full 2-year duration of the programme to befeligible.As an organisation, we embrace the use of AI as a powerful tool to support ourdata drivenambitions and enhance the way we work. The use of AI tools to help prepare your CV and cover letter isfpermitted. However, during the assessment process, it is a requirement that all work be completed independently, without AIfassistance. This ensures that we can fairly evaluate each applicantown traits, knowledge, skills, and abilities.fItfall about getting to know you.WhatfDec 2026Applications open: we will send you a link to completefpsychometric testing via Harver4thfFebApplications close9thfFeb 2026 - If successful,fyoufthen need to complete anadditionalassessment \/ video interview.fYoufreceive a new web link for this.5thfMar 2026 - If successful, we will invite you to anfin-personfAssessment Centrefin Leicester17thfMar 2026 - In-PersonfAssessment Centre in LeicesterReward:When you join Hastings Direct,fyoufbe making a real contribution to our success. You deserve to share in that success, so alongside a competitive and flexible salary, we offer a benefits package that recognises and rewards your part in our growth. Salary -Starting salary will be with an increase to be put in place upon completion of year one of the programme.Flexible Workingchampion a flexible and hybrid working approach within a reasonable commutable distance so please speak to your recruiter to discuss in more detail, including days in the office and at home.Competitive Bonus Schemesubject to company and personal performance)Healthcare cash planfandfprivate medical insurancePensionfmatched up toFree Mortgage AdviceAccess to thefThrive mental health appColleaguefassistancefprogramme25 days annual leavefandfsocial eventsfthroughout the yearOur 4Cs principles are simple: we believe by creating the right culture for ourfcolleaguesfand giving them the right tools to do their job,fwefdeliver good outcomes for everyfcustomer, helping us to grow thefcompanyfprofitably and sustainably and allowing us to invest in thefcommunitiesfwe serveWe deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Weftreat customersflike we want to be treated - fairly, respectfully and with their best interests at heartHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion\/belief, sexual orientation, gender reassignment or marital\/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, wecommitted to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.