Job Description
Sales and Customer Service Administrator - Temporary - Liverpool - 6 months
Your new company
My client is a well-established and growing manufacturing business known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in both domestic and international markets, they are now looking to support their internal team with a dedicated Sales / Customer Service Administrator to manage a busy workload.
Your new role
This is a fantastic opportunity to join a dynamic team on a 6-month contract, with the potential for extension based on performance and business needs. You’ll play a key role in supporting the sales function and ensuring a seamless customer experience from order to delivery.
Key Responsibilities
* Act as the first point of contact for customer enquiries via phone and email
* Process sales orders accurately and efficiently using internal systems
* Liaise with production, logistics, and sales teams to ensure timely order fulfilment
* Maintain and update customer records and order tracking
* Assist with preparing quotes, invoices, and sales reports
* Resolve customer issues and complaints with professionalism and urgency
* Support the wider sales and admin team with ad hoc tasks as needed
What you'll need to succeed
* Previous experience in a sales support or customer service role, ideally within manufacturing or a similar sector
* Strong communication and interpersonal skills
* Excellent attention to detail and organisational abilities
* Confident using CRM systems and Microsoft Office (especially Excel)
* A team player with a can-do attitude and a willingness to learn
What you'll get in return
* Opportunity to join a reputable and supportive company
* Hands-on experience in a key administrative role
* Potential for contract extension
* Friendly and collaborative team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4704688