Learning & Development Manager | West London | Premium Consumer Brand
(Hybrid- 3 days in the office)
The company
A much-loved, global lifestyle brand who are known for creating joy and wonder through its imaginative products is seeking its first Learning and Development Manager. With a global footprint and a reputation for excellence, this organisation is entering an exciting phase of growth and transformation.
This is a rare opportunity to build an L&D function from the ground up, shaping the learning culture across multiple regions. If you're a strategic thinker with hands-on experience, and you're excited by the idea of designing and delivering impactful training programmes in a creative, people-first environment, this could be the perfect next step.
The Role
As the Learning & Development Manager, you'll take full ownership of the learning strategy-designing, delivering, and refining impactful training programmes that empower employees and support business growth.
Learning Strategy & Programme Design
* Identifying learning gaps through data, feedback, and needs analysis
* Designing and delivering engaging training programmes across all levels
* Leading the development and rollout of a scalable Learning Management System (LMS)
* Creating blended learning content, including e-learning, workshops, and virtual sessions
* Keeping content current with evolving L&D tools and trends
Training Delivery & Facilitation
* Delivering training (virtual and in-person), especially around management and soft skills
* Leading structured, engaging inductions for new joiners
* Coaching employees to embed learning into day-to-day work
Stakeholder Engagement & Collaboration
* Partnering with global managers to align learning with business goals
* Collaborating with the People Team to create consistent, development-focused employee experiences
* Contributing to performance reviews, career paths, and succession planning
Tracking, Reporting & Improvement
* Measuring training impact through assessments, feedback, and performance data
* Reporting on engagement, effectiveness, and ROI
* Iterating programmes based on feedback and changing needs
Compliance & Budget Oversight
* Overseeing compliance and mandatory training across regions
* Managing the Apprenticeship Levy and external training partners
* Owning the L&D budget and identifying scalable, cost-effective learning solutions
The Person
* 5+ years in a dedicated L&D role, ideally with global or multi-location experience
* A blend of strategic thinking and hands-on delivery expertise
* Strong knowledge of instructional design and learning technologies (LMS, e-learning tools)
* Excellent facilitation and coaching skills
* Collaborative and adaptable-someone who thrives in a fast-moving, creative environment
* Comfortable working autonomously to establish processes, frameworks, and culture
* CIPD Level 5 in L&D or equivalent (preferred but not essential)
Why This Role?
* Shape the L&D strategy of a truly beloved global brand
* Work in a creative, people-first culture where your ideas will be heard
* Influence organisational growth and development on an international scale
* Long-term opportunity to grow a team and evolve the function
BBBH33283