Job overview
Please note, although this role is being advertised by Blackpool Teaching Hospitals Foundation Trust, it will transfer to OneLSC a Corporate Collaboration hosted by East Lancashire Hospitals Trust on 1.11.24. There are no plans to change the location of the role.
We are looking for an A&E Porter - Permanent contract
Post available
37.5 hours per week - rolling rota - days / nights / weekends
Applicants must be physically fit, have good communication skills and the ability to work on their own initiative and as part of a team. Self-motivation, commitment to customer care and quality issues is essential.
Flexibility is required in this busy department to cover Annual Leave and Sickness. The successful candidate will be trained to cover all aspects of the portering role.
Full training and uniform will be provided.
This post will be closed at the discretion of the appointing manager so early application is advised.
Main duties of the job
Main Duties
The post holder will work as part of a team to provide an efficient portering
service to the Trust.
To transfer patients, medical equipment and associated medical sundries as
delegated by line management by use of bed, chair, trolley etc.
To transfer furniture and assist in relocating equipment during office
relocations and or new developments.
To distribute and collect linen/laundry to designated locations as in agreed
schedules. This includes soiled and infected linen.
To undertake refuse collections of clinical, household, confidential and
specialist waste, and changing of the clinical waste bags on A&E unit as and
when required.
Collect, distribute and document for audit and security purposes
specimens/bloods for pathology, including emergency collections and
distributions as and when required by the service.
Provide the exchange, transfer and testing of portable medical gas cylinders and document a record of the usage. Report any identifiable faults.
Provide the exchange & transfer of manifold medical gas cylinders and
document a record of the usage. Report any identifiable faults.
Undertake hospital mortuary duties in the measuring, transfer, preparation
and documentation of the deceased, also the laying out of the deceased in the absence of mortuary personnel. Assist the police and ambulance with access to the mortuary.
Attend training as required to meet statutory and service needs within the
Portering Service.
Working for our organisation
GENERAL REQUIREMENTS
Quality
Each member of staff is required to ensure that: a) The patient and customer are always put first;
b) That in all issues, the patient/customer requirements are met and all staff contribute fully to achieving the Trust’s corporate goals and objectives;
c) That all staff hold themselves personally responsible for the quality of their work and therefore seek to attain the highest standards achievable within their knowledge, skills and resources available to them in furtherance of the Trust’s Vision and in embedding the organisation’s Values.
Confidentiality
Each member of the Trust’s staff is responsible for ensuring the confidentiality of any information relating to patients and for complying with all the requirements of the Data Protection Act whilst carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust Disciplinary Procedure and may result in dismissal.
Data Protection/Freedom of Information Acts
Carry out any requirements within the duties applicable to the Data Protection Act, 1998 and the Freedom of Information Act 2000.
Detailed job description and main responsibilities
Please ensure you have read the attached Job Description & Person Specification for this role before applying.
The post holder will work as part of a team to provide an efficient portering service to the Trust.
To provide and to contribute to, a first class customer care service to all users of the Trust.
To assist nursing staff to move / handle patients
Escort and direct patients as and when necessary and offering wheelchairs to patients at reception or triage.
To transfer patients from triage to other areas of the A&E Department.
To transfer patients, medical equipment and associated medical sundries as delegated by line management by use of bed, chair, trolley etc.
To ensure wheelchair/trolley availability 24 hrs a day, returning trolley to base when empty and removing soiled linen leaving in a state of readiness for the next patient
To ensure adequate supplies of crutches, frames and surgical appliances are available at all times, collect special surgical appliances as directed.
To be an active member of the response team (999) for any incidents that occur, ensuring the safety of the environment as directed by the sister in charge.
To distribute and collect linen/laundry to A&E as in agreed schedules. This includes soiled and infected linen.
To undertake refuse collections of clinical, household confidential and specialist waste, and changing of the clinical waste bags on A & E unit as and when required.
Collect, distribute and document for audit and security purposes specimens/bloods for pathology, including emergency collections and distributions as and when required by the service.
Provide the exchange, transfer and testing of portable medical gas cylinders and document a record of the usage. Report any identifiable faults.
Provide the exchange, transfer of manifold medical gas cylinders and document a record of the usage. Report any identifiable faults.
Ensure that the expectations of service users are met through the compliance with the Portering Service Standards.
Attend training as required to meet statutory and service needs within the Portering Service.
Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.
To attend incidents of fire and major incidents, in line with operational procedures.
To provide an immediate on call response to Medical emergencies.
Have responsibility for the safe and effective utilisation of equipment used by the Portering Service.
As directed, assist newly appointed porters during the local induction phase, in awareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely and securely.
The Portering Services operate throughout the year and as such the post-holder will be under a contractual obligation to work on National Public/Bank Holidays, if rostered to do so.
Person specification
EXPERIENCE AND KNOWLEDGE
Desirable criteria
* Previous portering experience
EDUCATION AND QUALIFICATIONS
Essential criteria
* Educated-to a standard of basic numeracy and literacy
SKILLS AND ABILITY
Essential criteria
* Willingness to use equipment – full training provided.
* Using own initiative
* Ability to work as part of a team.
* Clean / Tidy appearance
* Punctuality / Good attendance record
* Reliability
* Physically fit (some heavy lifting involved)
* Pleasant and courteous manner
Desirable criteria
* Ability to undertake driving duties in a Trust vehicle.