Job title
Invoicing & Insurance Coordinator at TieTalent
Location: Northampton, England, United Kingdom. The role is based at the Head Office in Crick, with hybrid working available following the initial training period.
Overview
Are you a data-savvy professional with a passion for turning numbers into insights? Do you thrive in a fast-paced, stakeholder-facing environment? This is a newly created dual-role position combining hands-on daily operational tasks with adhoc reporting responsibilities to support day-to-day invoicing accuracy and provide insights for strategic decision-making across UK & Ireland logistics operations.
What you’ll do on a typical day
Operational Tasks on a daily basis
* Raise manual (freestyle) invoices
* Charge jobs on SHARP
* Log Goods in Transit (GIT) claims and raise credits for those claims
* Resolve invoice queries within a 72-hour SLA
* Handle queries related to SHARP and SAP invoices
* Reconcile pre-bills with SHARP data
* Clear and manage emails from the CI mailbox
Reporting & Analysis Responsibilities (ad-hoc)
* Deliver reporting and analysis across all invoicing and insurance functions
* Collaborate with Operations, Sales, Contract Managers, and Finance to enhance reporting processes
* Analyse customer revenue vs expectations and identify improvement opportunities
* Contribute to external revenue forecasting and risk analysis
* Support projects that drive improved practices across the UK&I business
* Ensure invoicing accuracy across multiple systems (V8, V7, V43, 1n, X1, SHARP, Cargowise, FO, SAP)
* Ensure compliance with internal processes and support ad-hoc analysis
What You’ll Need to Succeed
Essential
* Intermediate Microsoft Excel skills
* Strong analytical mindset and attention to detail
* Excellent communication and problem-solving skills
* Good systems knowledge (reporting and operational)
* Ability to pick up new systems quickly
Beneficial
* Experience with Power BI and SAP
* Previous experience in a stakeholder-facing role
* Billing or invoicing knowledge
* Insurance knowledge
* Background in logistics or supply chain
Pay, benefits and more
We offer a competitive salary, 25 days holiday (plus bank holidays) with the option to buy additional days. Access to high street discounts, cycle to work, salary sacrifice car schemes, a workplace pension, and a range of employee perks to support wellbeing.
Inclusion and recruitment
We strive to create an inclusive environment for all colleagues, where everyone is welcomed and empowered. If your experience doesn’t precisely match the job description but you have the relevant skills, please reach out to our recruitment team for an initial discussion. We encourage applications from people of all backgrounds and identities. If you require any changes or amendments to our application process or interviews, please let us know.
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