Job Title: Trainee Parts Advisor
Location: Mercedes Benz of Neyland
Contract Type: Permanent / Full-time
Hours of Work: 40 hours a week, Monday to Friday, and Saturday mornings on a rota. Paid as overtime.
Position Pays: Starting at minimum wage
The Opportunity:
As a Trainee Parts Advisor, you'll support the parts desk by serving Mercedes Benz customers with parts and accessories and ensuring our Technicians have the correct supply of parts for repairs and servicing.
Main Responsibilities:
1. Building and maintaining relationships with internal and external customers both in person and over the phone
2. Developing relationships with other departments
3. Preparing orders and invoices
4. Meeting deadlines
5. Stock Control/Management
6. Identifying Parts
7. Managing logistics including organising and arranging deliveries
Skills and Attributes:
* Customer service skills
* Administration skills
* Organisational skills
* ICT Skills
* Problem-solving abilities
* Ability to work independently and as part of a team
* Flexibility
* An interest in motor vehicles
Benefits:
* 30 days annual leave including bank holidays (pro-rata), increasing with length of service
* Birthday day off
* Contributory Pension Scheme
* Staff discounted parts and servicing plus a free MOT every year
* Recognition of length of service at 5, 10, 20, 30 & 40 years anniversaries
* Life Assurance (death in service benefit)
* Staff Car Scheme
* Colleague and Customer Referral Schemes
* Cycle to Work Scheme
* Employee Assistance Programme with 24/7 helpline
* Sinclair Foundation support for members or their families in times of ill-health
* Development opportunities within the Sinclair Group
* Free on-site parking
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