You will be working directly to support the department in this key role for a within NHSBT.Your previous knowledge, skills and expertise will enable you to work independently to exercise your initiative and discretion in developing the role and the support to the department lead and our key internal and external stakeholders across the NHS.Working within the directorate, youll have the opportunity to engage with a diverse range of people to drive performance.With a focus on building capability, theyll be plenty of opportunities to develop your skills and receive coaching from the department lead and wider team.Using your organisational skills, youll make sure that NHSBT is an inclusive place to work for others.
Main duties of the job
In this very important role, you will support the Department and Team to ensure the Department/Directorate functions efficiently. Your responsibilities will include:
* To provide comprehensive personal assistant service and administrative support to the Manager.
* To provide a comprehensive administrative service, acting as a central source of communication between the Manager and Senior Managers in the Directorate and other Directorates and with agencies/contacts external to the organisation.
* To ensure the smooth running of the Managers office and the timely prioritisation of all administrative duties.
* To act as a communication channel between the manager, department/team, other departments and external agencies.
* Expected to cover or deputise for other admin staff as and when appropriate.
You will be required to undertake occasional travel to any NHSBT sites and external venues to meet the requirements of the post (notice will be given)
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job responsibilities
What we offer:
NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Person Specification
Qualifications
* Experience in a business administration field equivalent to NVQ L4 OR NVQ L4 (or equivalent) qualification in Business Administration
* European Computer Driving Licence (ECDL) Part I & II or ITQ2, or CLAIT II, or OCR (RSA) level 3 in text/word processing or demonstrable work experience
Experience
* Experienced in running bring forward systems and chasing progress on actions.
* Experience of working in a busy office environment, using office equipment, handling conflicting deadlines and priorities
* Experienced in undertaking research and preparing clear and concise reports, analysis, and recommendations from the results.
* Experienced in producing meeting agendas and minute taking.
* Proficient in Microsoft Office, including Word, Excel and PowerPoint, MS Teams and SharePoint.
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