About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Highways, were supporting the safe transportation and movement of people across the UK.
We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.
Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.
Want to come and be a part of it?
What will you be doing?
1. Handle public and stakeholder enquiries and complaints in line with Suffolk County Councils policy.
2. Support the Communications Manager with social value, communication projects, and internal/external campaigns.
3. Monitor customer feedback to identify trends and drive improvements.
4. Assist operational teams with effective communication of work prog...