Customer Service & Scheduling Coordinator – Morley, Leeds
£14.00 per hour | Full-Time | Permanent Opportunity
We’re recruiting for a Customer Service & Scheduling Coordinator to join our busy team in Morley, Leeds. This is a varied role where you’ll be at the heart of daily operations – supporting customers, coordinating deliveries, and working closely with drivers to ensure everything runs smoothly.
Hours of Work
1. 8-hour shifts between 8:00am – 7:00pm
2. 1 hour unpaid break per shift
3. Flexibility required to cover varying shift patterns
Key Responsibilities
4. Handling incoming and outgoing calls with customers and drivers
5. Providing excellent customer service and clear communication
6. Checking on delivery statuses and keeping customers updated
7. Using in-house systems to schedule and monitor deliveries
8. Accurately updating records and ensuring information is logged correctly
9. Working closely with drivers to resolve queries and keep operations running on time
What We’re Looking For
10. Previous experience in customer service, scheduling, or logistics (preferred)
11. Confident and professional telephone manner
12. Strong organisational skills and attention to detail
13. Comfortable using computers and learning new in-house systems
14. Ability to multitask and remain calm under pressure
15. Team player with a proactive, can-do attitude
What We Offer
16. £14.00 – £14.50 per hour
17. Full training on systems and processes
18. A varied role with plenty of customer and team interaction
19. Supportive and friendly working environment
Location: Morley, Leeds – easily commutable from Wakefield, Dewsbury, and surrounding areas.
Ready to take on a busy, rewarding role?
Apply today and join a team where your skills will keep everything moving!
INDDC