Customer Service Executive Watford £30,000 pa Here at Every Step Recruitment, Office Support, we’re actively recruiting for a Customer Service Executive to support the delivery of services to both customers and partner organisations. The role focuses on operational efficiency, relationship management, and maintaining high-quality customer service. What you’ll be doing Provide professional customer service via telephone and email Monitor the progress of new and ongoing work ensuring compliance and timely delivery Build and maintain strong working relationships with partners, supporting service levels and client expectations Maintain accurate records Liaise with colleagues across internal teams Carry out general administration and additional tasks as needed What we’re looking for Strong communication skills – both written and verbal Confident telephone manner with the ability to handle high call volumes Excellent customer service skills Experience in B2B account management High attention to detail and accuracy Strong organisational skills Ability to meet response times and service level expectations Collaborative team player If you would like to be considered for this Customer Service Executive role, then we would certainly welcome your Application!