About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Role
We are looking for a hands-on, strategic, and resilient Chief Technology Officer who can develop and lead the digital transformation strategy across all brands.
Technology Strategy & Leadership
* Develop and execute a cohesive group-wide technology strategy - modernising systems, processes, and customer-facing platforms.
* Serve as a member of the senior management team, contributing to overall strategy.
Systems, Infrastructure & Operations
* Oversee all technology operations, including infrastructure, networks, security, and cloud environments.
* Ensure the reliability, scalability, and security of all systems across the group.
* Manage third-party technology partnerships, vendors, and outsourced services (budget and contracts)
E-commerce, Retail Tech & Customer Experience
* Drive innovation across e-commerce platforms, POS systems, CRM, PIM, DAM, and omnichannel customer experiences.
* Evaluate and implement emerging technologies that enhance retail operations, online conversions, and customer loyalty.
* Ensure seamless integration between digital and in-store experiences (Shopify experience is advantageous)
Data, Insights & Business Intelligence
* Develop the group’s data and analytics capabilities, enabling data-driven decision-making.
* Implement robust data governance, privacy, and compliance practices.
* Leverage analytics to optimise product, operational, and customer insights.
Team & Cross-Brand Collaboration
* Lead and mentor a high-performing technology team.
* Work closely with leadership across all sister brands to ensure alignment and consistency of technology initiatives.
* Collaborate across all ecommerce and marketing channels, including PPC, CRM, Affiliates, SEO, digital, creative, and content.
* Foster a culture of innovation, agility, and continuous improvement.
Skills & Experience Required
* High emotional intelligence and ability to nurture and develop staff members.
* Excellent leadership, communication, and stakeholder management skills
* Ability to balance innovation with operational stability and commercial priorities.
* Deep understanding of e-commerce ecosystems, retail systems, integration tools, and digital experience platforms.
* Strong technical expertise (SQL, HTML, .NET, PHP, JavaScript)
* Strong understanding of API integration and Azure.
* Experience and knowledge of cybersecurity, data architecture, ERP implementations, migrations, cloud technologies, and IT governance is advantageous.
* Master’s degree or equivalent experience is advantageous
*Please note this role is 4/5 days based in the head office.