Job Description
We are seeking a Learning & Development Manager to drive execution of key training and development initiatives aligned with our strategic business goals. This role is responsible for the design, coordination, and implementation of structured, scalable programs—especially those targeting New Franchise Partner Success and Focused Performance Improvement within our UK network. This is a maternity cover role with high impact. Contract Type: Fixed-term (9 months)
About the Role
As the L&D Manager, you will serve as a strategic program executor—organizing and leading cross-functional teams to deliver effective training that directly supports business outcomes (e.g., revenue growth, customer retention, lead conversion). You will operationalize training as a blended, tracked, and measured program, not a series of one-off events.
Your efforts will be focused in four key areas:
1. New Franchise Partner onboarding and ramp-up (New Center Program)
2. Performance development programs (Wheel of Excellence segments)
3. Network-wide initiatives (e.g., system rollouts like LeadFlow)
4. Advanced learning support (for mature and high-performing centers)
Core Responsibilities:
Program Execution & Ownership
1. Translate st...