Command Centre Lead (Technical Operations Lead / Service Operations Lead)
Preston (onsite 5 days/week)
?? £100,000 + 10% bonus
We're looking for a Senior Command Centre Lead (also aligned to roles such as Technical Operations Lead, Service Operations Lead, or Senior Incident Lead) to take ownership of a critical live environment.
This is a high-impact position where you'll act as the technical authority during major incidents, ensuring service stability, rapid resolution, and strong operational control across a complex, multi-supplier landscape.
What you'll do
1. Lead the Command Centre (similar to a NOC/SOC or Service Operations function) and oversee day-to-day operations
2. Take command of Major Incidents (Sev 1/2) and critical business events
3. Coordinate multiple suppliers in a SIAM / multi-vendor environment
4. Maintain real-time visibility across infrastructure, applications, networks & secu...