UK Senior Account Manager - Global Legal Tech SaaS
Join to apply for the UK Senior Account Manager - Global Legal Tech SaaS role at Actionstep
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This range is provided by Actionstep. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you ready to help shape the future of legal tech?
At Actionstep, we’re transforming how law firms work - and we’re looking for a dynamic Senior Account Manager to join our UK team.
In this role, you’ll be at the heart of growth: working with our valued clients to unlock cross‑sell opportunities, deepen relationships, and deliver real value – ensuring they get the most from Actionstep.
You’ll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth – all while upholding our customer‑first mindset.
If you’re energetic, entrepreneurial and thrive in fast‑paced SaaS environments, this could be the career move that accelerates you – and helps our clients run their firms smarter.
The Role at a Glance
UK Senior Account Manager
Company: Comprehensive legal business management platform for midsize law firms.
Pedigree: Fast‑growing, dynamic SaaS business with a global customer base and team.
The Senior Account Manager Role
* Drive revenue growth by uncovering cross‑sell opportunities within our existing customer base.
* Deepen relationships with current clients, identify evolving needs, and position the right add‑ons or upgrades to maximise value, retention, and satisfaction.
* Work closely with Account Managers and Customer Success, analyse usage patterns, surface insights, and proactively recommend solutions.
* Bridge service and sales – ensuring clients get the most from Actionstep while informing product and marketing with real customer trends.
About You
* Experience in the legal industry, ideally with practice management and accounting software.
* Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
* Skilled in assessing customer needs, building trusted multi‑level relationships, and driving/closing opportunities.
* Experienced Salesforce CRM user.
* Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed.
* Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully.
* Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans.
* High energy, positive attitude, strong work ethic, self‑directed, and effective in fast‑paced environments.
* Able to work autonomously and as a strong team contributor.
* Effective time manager with ability to juggle multiple work streams.
* Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor’s in Business, Marketing, or related field.
What we offer in return
* Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
* Pension contributions.
* Private medical, dental and life insurance.
* Socials, lunches and team‑building events.
* Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
* Relaxed and friendly team who genuinely care about and trust one another.
* Fantastic training and development opportunities.
If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high‑impact role, collaborate with brilliant people, and grow with a fast‑scaling SaaS leader.
Don’t wait – apply now and help us power the next chapter of legal tech innovation.
Application notice… We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Sales, Business Development, and Information Technology
Industries
* Software Development and IT Services and IT Consulting
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