Post: Police Community Support Officer (PCSO)
Salary: Scale 3 / 4 (£24,222 - £28,653) plus 14% shift allowance and hours weekend work enhancement per annum.
Hours: 37 hours per week
Contract Type: Permanent
Location: Forcewide
Applications are invited for the role of Police Community Support Officer for Cleveland Police.
Cleveland is the second smallest police force area in the country, covering approximately 231 square miles and with a population of over 585,000 people. It comprises of the four boroughs of Hartlepool, Middlesbrough, Redcar and Cleveland, and Stockton-on-Tees. Every town in the region has its own unique identity and personality. Cleveland's geography is as diverse as the communities that live here. Its landscapes range from dense urban centres to large swathes of rural farmland overlooked by the Cleveland Hills. The area is also lined on its east side by coastal communities facing the North Sea.
Despite its small geographical size, Cleveland Police is one of the busiest police forces in England and Wales and faces significant challenges with high levels of crime and demand for policing services resembling that experienced by much larger metropolitan forces. At Cleveland Police we have a focus on protecting people, protecting communities, tackling criminals and striving to be the best we can be at all we do.
PCSOs play a vital role in helping to improve relations between the police and local communities and as a key point of contact you will provide knowledge, reassurance and resolution on a wide range of policing matters. As a PCSO you will spend the majority of your time in the community, providing visible patrols, working proactively to address crime trends and engaging with local communities and businesses.
You will work with the local community and partner agencies to:
* Prevent and reduce crime and anti-social behaviour
* Reduce repeat victimisation
* Reduce harm and fear of crime
* Increase confidence in our force
You will play an active part in making our communities safer through an approach that is focussed on visibility, engagement, problem solving and community resilience. Under the Neighbourhoods Guarantee, the force will have increased patrols in town centres and other hotspots based on local demand and intelligence to tackle key local issues that affect our communities such as anti-social behaviour, shop theft and vandalism.
In your career as a PCSO you will be on your feet out and about every day, meeting with the public, talking to businesses, schools, colleges and engaging with organisations. You will spend time gathering intelligence so attention to detail and problem solving skills will be key. You will be someone who is happy to be on patrol on your own and be able to make decisions quickly and effectively.
This is an ever evolving role so you should be someone who is happy to work to changeable priorities and deadlines. You also need to be resilient, able to deal with confrontational situations and to persuade people by the power of your reasoning.
All PCSOs complete a structured training and tutoring programme and is designed to give you a solid understanding in the essentials of a PCSO's role and powers, ultimately allowing you to achieve independent patrol.
Please see full eligibility requirements and more information via the Cleveland Police website:
For more information regarding the role please click on the link below:
If you are a current or previous serving PCSO who is interested in joining Cleveland Police, please apply using the following link:
Applicants must hold a minimum of a Level 2 qualification (or equivalent) or have significant relevant work experience. What can be accepted as significant relevant work experience will be assessed on a case by case basis. Please upload evidence of your Level 2 qualification to your application.
The role of PCSO requires that you have your fingerprints and DNA taken and these will be stored on the contamination elimination database. This requirement is written in to your contract. Your DNA and fingerprints will also be checked against the appropriate databases.
Personal Safety Training is a mandatory requirement for the role so successful applicants will be required to complete this upon appointment.
If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, applicants should be aware that it is not always possible to complete these vetting checks on persons who have not been resident in the UK for the last three years. Where this applies, applicants may be refused on the grounds that it was not possible to vet them to the required standard.
A formal offer of employment will be dependent on vetting clearance, medical information and references.
We are working towards a cohort starting Spring 2026, however this is subject to change.
Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.
Regardless of the applicant, this role is on current Cleveland Police Terms and Conditions as per Police Staff Council.
Area Command / Departments: Neighbourhood & Partnership Policing
Posted: 01/10/2025
Closing date: 24/10/2025
Closing time: 23:55