The Cardiff and Vale Pension Fund is looking for a Senior Technical Officer. The successful candidate will assist the Systems Manager in various projects, identifying and implementing system requirements, and technical support to ensure compliance with LGPS Regulations. You will proactively identify and respond to industry legislation, regulations, and guidance changes.
Cardiff Council is the Administering Authority for the Cardiff and Vale Pension Fund. The pension administration service is administered in-house. There are currently 42 employers in the Cardiff and Vale Pension Fund, including the council, which is the largest employer.
About the job
You will assist the Systems Manager for the Cardiff & Vale of Glamorgan Pension Fund in running daily operations of the systems technical team and developing and maintaining all aspects of the pension administration system (Altair). You will help capture, investigate and resolve system and data issues to ensure that a high-quality service is being provided. You will help handle complex pension legislation changes and translate this into working practice, to deliver service improvements.
This is a key position in the Pensions Department that helps ensure our members and other stakeholders receive their correct benefits and questions answered in a timely manner.
You will assist in data improvement initiatives and production of bespoke reporting for the Fund’s 45,000 members and 42 employers. To provide technical support including advice, guidance and assist in training to the pension team, members and employers on Altair, i-Connect and Member Self Service.
In addition, you will be required to participate in projects including the McCloud Remedy, Pensions Dashboards, the development and maintenance of desktop procedures, year-end processing and production of annual benefit statements.
What We Are Looking For From You
* The ability to effectively interpret complex information at all levels, including logical thinking and problem-solving skills.
* Significant knowledge and understanding of IT issues, including knowledge of data manipulation and interrogation,
* To encourage best practice within the team, taking ownership of issues and suggesting improvements to workflows.
* To support team members with less experience, nurturing their development.
* Excellent communication skills, written and oral, including well developed report writing.
* To be confident and comfortable in assisting and driving change in a team within a dynamic work environment to deliver results.
* To embrace change and see it as an opportunity, not a threat.
* An awareness of risks within the immediate work area.
Additional information
If you would like an informal conversation about this role prior to application, please contact Hywel Tutton on 07866939785.
Successful applicants at interview stage will be expected to complete a test, which will include e xcel spreadsheet manipulation and coding with our bespoke pension software.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Job Category Finance / Revenues / Benefits
Department Resources
Working Pattern/Contract Type Full Time Permanent
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