Job Description
Planner & Tenant Liaison Officer -
We are seeking an experienced and skilled Planner & Tenant Liaison Officer to join our team on a 26-month contract. As a key member of our response repairs team, you will play a vital role in delivering high-quality service to our customers.
Job Summary:
As a Planner & Tenant Liaison Officer, you will be responsible for supporting our response repairs team to deliver exceptional service to our customers. You will be confident in taking calls from customers, working collaboratively with colleagues to plan and schedule works, and working in a fast-paced environment. Your excellent communication skills and ability to work under pressure will be essential in this role.
Salary - 19.20 LTD P/H.
Responsibilities:
1. Take calls from customers, responding to enquiries and providing information on planned works
2. Work with colleagues to plan and schedule works, ensuring timely and efficient delivery of services
3. Liaise with tenants to arrange access for repairs and maintenance works
4. Provide administrative support to the response repairs team, as required
5. Maintain accurate records and reports, ensuring compliance with company policies and procedures
Benefits:
6. Competitive salary
7. Opportunity to work in a dynamic and supportive environment
8. Professional development and training opportunities
9. 26-month contract with the possibility of extension
If you are a motivated and experienced professional with excellent communication skills, we encourage you to apply for this exciting opportunity.
How to Apply:
For more information, please contact:
George Westhead george.westhead@servicecare.org.uk 01772 208966