Full timeMonday to Friday, 08:00–18:00, with some occasional evening work depending on operational requirementsCompetitive salary of £44,000 – £46,000 - negotiable depending on experienceOpportunities for professional developmentEvents ManagerLondon W2 6BDAt Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.We're looking for an Events Managerto lead the day-to-day reception and events operation on a high-profile client contract. The role is hands-on, with a strong focus on people, service standards and attention to detail across all reception and event spaces.You will manage a small team and take responsibility for planning and delivering events from start to finish, including high-profile, client-facing activity. Strong organisation, clear communication and the ability to stay calm and focused in a busy environment is essential.As an Events Manager you'll:Manage the day-to-day reception and events operationLead and support a team of five across reception desks and event spacesOversee two reception areas (ground floor and meeting floor), ensuring they are welcoming, professional and well organisedPlan and deliver events from start to finish, ensuring smooth delivery and high service standardsWork closely with Heads of Department and on-site teams to support effective communication and deliveryManage external meeting spaces using the Desana systemUse our systems to manage visitor processes and ensure full complianceHandle customer feedback and resolve issues quickly and professionallyEnsure all security, health and safety procedures are followed at all timesSupport, develop and motivate the team through effective leadershipManage rotas, holidays and absences to ensure appropriate coverCarry out inductions, training and performance reviewsMaintain service standards and address performance or conduct issues when requiredProduce monthly reports on service performance and team activityWhat we're looking for:Experience in a hotel, corporate hospitality or similar environmentPrevious experience in reception or customer-facing rolesStrong understanding of event coordination and deliveryExperience supervising or managing a teamConfident, organised and able to manage multiple prioritiesExcellent communication and stakeholder management skillsGood IT skills and awareness of health and safety requirementsWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications