Blue Octopus Recruitment is seeking a Resident Liaison Officer for our Wakefield office to support social housing refurbishment projects. As the key link between residents and the project team, you will ensure an exceptional customer experience throughout.
The role involves overseeing the customer journey, managing communications, and handling complaints while maintaining up-to-date records. Ideal candidates will have strong customer service skills, administrative proficiency, and experience engaging with stakeholders.
This is a full-time permanent position offering benefits such as bonus entitlement, life assurance, and private medical insurance.
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