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Patient administrator

Norwich
Cora Health Group Limited
Patient administrator
Posted: 9h ago
Offer description

The Patient Administrator duties include but are not limited to:o provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need.To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports.To answer incoming calls in a professional manner and providing an excellent level of service to patientsTo call patients to book initial appointments, Theatre and arrange follow up appointmentsTo be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal


Main duties of the job

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.


About us

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services,diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.


Job responsibilities

We continue to reward our staff with competitive salaries and a great range of employee benefits. These include:25 days annual leave (plus Bank Holidays) and option to buy/sellPrivate Healthcare (Benenden)Company Pension SchemeLife AssuranceBlue Light CardRefer a Friend SchemeCPD OpportunitiesWagestreamReward GatewayCycle to Work SchemeSmart TechEV Car SchemeIf this role sounds like you, then we'd love to hear from you.


Person Specification


Qualifications

* GCSE C or above


Experience

* previous experience in the medical sector


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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