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Restaurant marketing coordinator

Exeter
Rockfish Restaurants
Marketing coordinator
€35,000 a year
Posted: 2 March
Offer description

Restaurant Marketing Coordinator

Reporting to: Head of Brand & Marketing

Location: Hybrid (South West preferred)


About the Role

At Rockfish, we believe the best seafood should be enjoyed by everyone, whether you’re dining by the sea in one of our restaurants or ordering online to cook at home. We’re a business built on passion for the sea, seafood, sustainability, and hospitality – and we’re growing fast.

We’re looking for a creative, proactive Marketing Coordinator with a strong PR and social media focus to join our growing in‑house marketing team at Rockfish. This is a hands‑on role where you’ll lead regional PR and influencer activity, shape our organic social presence, and help tell the stories that make Rockfish special — from new restaurant launches and seasonal seafood to community events and product campaigns. You’ll work across both our 12 restaurants and our Online Seafood Market (OSM), collaborating closely with the Head of Brand, Creative Team, CRM Manager, Community & Events Coordinator, and restaurant teams.

This is a brilliant opportunity for someone who loves food, knows the power of a good story, and wants to work somewhere that genuinely values connection to place, provenance and people. If this resonates — we’d love to hear from you.


What you will be doing:


Organic Social Media Management

* Plan, schedule and publish engaging content
* Contribute to monthly content calendars
* Write compelling, on‑brand captions
* Capture authentic, real‑time content on your phone (events, dishes, chefs, behind‑the‑scenes)
* Brief creative assets with the design team
* Monitor comments and DMs, responding or escalating where needed
* Tuned in to social media trend, Track performance, metrics and audience to guide future content


Influencer & Community Marketing

* Identify and build relationships with local food influencers and content creators
* Coordinate gifting, collaborations and brand partnerships
* Support event amplification and community engagement
* Work closely with our Community & Events Coordinator to strengthen local connections


Press, PR & Regional Partnerships

* Lead media outreach across Devon and the South West
* Build and nurture relationships with journalists in food, lifestyle, tourism and hospitality
* Write and distribute press releases for campaigns, openings and events
* Coordinate press visits, photo requests and media enquiries
* Track coverage and report on PR performance
* Spot and develop local partnership opportunities


Campaign Support & Collaboration

* Support the Head of Brand & Marketing and Restaurants Marketing Coordinator on campaign rollouts across both restaurants and the Online Seafood Market.
* Work with the team to gather content from chefs, sites, and customers.
* Join regular meetings with site GMs and Head Chefs to stay close to the action.


Internal Comms & Site Engagement

* Ensure restaurant teams are informed and aligned with upcoming marketing activity and offers.
* Use internal briefing templates and clear messaging to ensure teams can confidently communicate campaigns to guests.
* Be the go‑to support for restaurant teams when they need clarification or comms support on‑site.
* Always link external activity with internal understanding - closing the loop between marketing and guest delivery.


About you:

* Excellent Copywriting is essential.
* PR and Media Relations: You’re comfortable liaising with journalists and press contacts, particularly in the food, lifestyle and regional media space. You can write and distribute press releases, coordinate media visits, and track coverage – with a proactive approach to pitching new stories.
* Social Media Savvy: You’re plugged into what’s working on social. You understand how to create content that performs; from day‑to‑day planning to jumping on seasonal moments or real‑time stories.
* Relationship Building and Communication: You’re a great communicator and collaborator – someone who can work across teams (from chefs to creatives) to gather content and share updates clearly.
* Attention to detail and organisation is key in this role
* Digital Awareness: Working knowledge of newsletter platforms (like Klaviyo or Mailchimp), social tools (like Instagram/Facebook Creator Studio), and can use Google tools (Sheets, Looker studio) confidently.


What’s in it for you

* Be part of an ambitious, purpose‑driven brand championing sustainable British seafood.
* Work in a creative, data‑informed team that loves innovation.
* Hybrid, flexible working environment.
* 50% off food when you dine at any Rockfish Restaurant
* An auto enrolment Pension to help you save for the future
* 40 hour working week (Monday to Friday)
* Staff Welfare and Support programme available through Hospitality Action
* 28 days holiday
* Your birthday off every year
* Use of Rockfish Paddleboards


Application Deadline

This role will close at midnight on 29th March.
Applications will be screened and shortlisted after this date

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