Location: Barnsley / Hybrid Role
Salary: £24,500 - £30,790 (Pro Rata'd to 18.5 Hours)
Vacancy Type: Fixed Term Contract, 12 month maternity cover
Hours: 18.5 hours per week
We’re looking for a dedicated and proactive Housing Officer to join our team. In this role, you’ll manage a caseload of tenants, ensuring tenancy compliance while providing support and guidance. You’ll be the first point of contact for housing-related queries and concerns, working closely with colleagues and external partners to resolve issues effectively.
Alongside day-to-day management, you’ll also support tenant engagement initiatives and play a key role in the co-production of house rules where appropriate.
Responsibilities
* Manage a caseload of tenants, ensuring tenancy compliance and support.
* Respond to housing-related queries and concerns.
* Work collaboratively with colleagues and external partners to resolve issues.
* Support engagement initiatives and contribute to co-production of house rules where applicable.
Essential requirements
* Experience in housing management or a related field.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Commitment to delivering excellent customer service.
The salary advertised below demonstrates the full earning potential for this role; starting salaries will allow for pay progression within the pay band.
What Waythrough (Formerly Humankind) offers you
* A rewarding role that allows you to make a tangible impact in your community.
* Opportunity for professional growth and development in the field of substance misuse and criminal justice.
* Collaborative and supportive work environment.
* Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year’s service).
* Annual leave purchase scheme.
* Enhanced occupational sick pay.
* Enhanced employer contribution to your workplace pension.
* Death in service benefit.
* Free Will writing.
* Eyecare vouchers.
* Blue light card discount.
* Training and development opportunities, including free training courses.
* Flexible working and family-friendly policies to support work-life balance.
* Wellbeing offers for our workforce.
* Employee Assist Programme and Waythrough Support Networks.
To apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Waythrough (Formerly Humankind) is an equal-opportunity employer. We welcome applications regardless of race, color, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
For questions about transferrable skills or potential development, please reach out—we can provide development to help you realize your potential.
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