Your new company Join a dynamic and customer-focused organisation whose vision is to be the preferred choice for home improvement products in the markets it serves. With a mission to deliver great value, sustainable products, the company prides itself on building trust and meeting customer needs consistently. Your new role Reporting to the Group Credit manager, you will: Develop and maintain strong relationships with customers, branches, and the sales team Manage the Accounts Receivable ledger for multiple branches Conduct risk reviews of new and existing customers to ensure appropriate credit limits Oversee credit override requests to support smooth order-to-cash processes Perform regular ledger reviews with management and branches Resolve credit account queries promptly Support achievement of cash KPIs Collate information for legal action or insurance claims Assist with cash recording and allocation Manage annual credit limit reviews for assigned branches Escalate account concerns to the Credit Team Leader Provide analysis and reporting as required Collaborate with the team and provide cover during holidays/absences What you'll need to succeed You'll bring a strong understanding of credit control and finance, along with excellent interpersonal and communication skills. You'll be confident, adaptable, and customer-focused, with a positive attitude and a learning mindset. Key competencies include: Time management and emotional resilience Attention to detail and transactional efficiency Effective cash collection techniques Risk management awareness What you'll get in return Opportunity to work in a supportive and innovative, long-standing team Hybrid working Possible 4-day week (can be discussed with manager) Enhanced holidays Access to company benefits/ pension etc Career development and training opportunities Competitive salary and benefits package A role where your contribution directly impacts business success What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: credit control sales ledger accounts receivable negotiation finance admin Benefits: 30k DoE