Business Process Manager (ARIS)
Contract
Outside IR35
Rate - Open
12 Month Contract
Cheshire Based
Remote work options available, however Occasional travel may be required for training or collaboration with teams.
Job Purpose:
The Process Management Specialist is responsible for optimization of the ARIS platform and its capabilities to meet the needs of the business. This role also involves providing user support, troubleshooting, training, and ensuring best practices are followed for business process modelling within the organization. The role will work within the Central Business Process function in the Strategy office and will work alongside the Skoda technical team who administer the group ARIS tenant.
Key Responsibilities:
ARIS Administration:
Develop and implement ARIS governance policies and best practices.
Work closely with IT teams to ensure system security and integration with other enterprise tools.
Manage user roles, permissions, and access control in ARIS.
Database Configuration & Management:
Manage data quality of database objects and libraries, ensuring consistency and compliance with organisational standards.
Implement backup and disaster recovery strategies for ARIS repositories.
User Interface & Capability Configuration:
Configure the ARIS user interface to align with business needs and user roles.
Customize dashboards, reports, and workflows to enhance usability and insights.
Implement UI enhancements and process modelling standards to improve user experience.
Manage UAT of new ARIS Service Releases
Define a capability roadmap based on existing and upcoming features to drive maximum value from the platform and its content
User Support & Training:
Develop user guides, FAQs, and best practice documentation.
Conduct training sessions and workshops to improve user competency and adoption of ARIS.
Assist users with business process modelling, ensuring adherence to organizational standards
Review of processes pre-publication via the release workflow
Offer guidance on effective use of ARIS for process analysis, simulation, and reporting.
Act as a liaison between business users and technical teams to translate requirements into ARIS solutions.
Run the ARIS Super User Group
Provide communications & reporting into key stakeholder groups
Process Improvement & Governance:
Collaborate with process owners to ensure consistency and alignment with business objectives.
Promote process standardization and continuous improvement using ARIS capabilities.
Support change management initiatives by advocating ARIS best practices and efficiency improvements.
Develop reporting and dashboards within ARIS to provide insights into business processes.
Work across group brands to drive consistency and re-use of best practice
Skills & Qualifications:
Proven experience as an ARIS Administrator, Business Process Analyst, or related role.
Strong knowledge of ARIS tools, including ARIS Architect, ARIS Aware, ARIS Designer, and ARIS Connect.
Experience with ARIS administration, configuration, and user management.
Familiarity with business process modelling notation (EPC & BPMN) and enterprise architecture frameworks.
Excellent troubleshooting, analytical, and problem-solving skills.
Strong communication and training skills, with the ability to convey technical information to non-technical users.
Knowledge of scripting and automation for ARIS (e.g., JavaScript, XML) is desirable.
Ability to work independently and as part of a team in a dynamic environment.
Preferred Certifications:
ARIS Certified Administrator or equivalent certification.
ITIL Foundation Certification (preferred but not required)