Customs Clearance Operator
Birmingham
Permanent
Up to £32,000 DOE
Hours: 8:30am – 5:30pm
We are working with a well-established logistics business to recruit an experienced Customs Clearance Operator to join their growing team in Birmingham.
This is an excellent opportunity for someone with strong customs knowledge who thrives in a fast-paced freight environment and is confident managing import and export declarations end to end.
The Role
As a Customs Clearance Operator, you will be responsible for ensuring the smooth and compliant movement of goods through UK customs. You will prepare and submit customs declarations, maintain compliance with regulations, and liaise with key stakeholders to ensure timely clearance of shipments.
Key Responsibilities
Prepare and submit import and export customs declarations accurately and within required timeframes
Ensure compliance with HMRC regulations and international trade requirements
Process customs entries using systems such as CDS, Destin8, CNS, MCP or similar
Liaise with freight forwarders, shipping lines, and port authorities
Verify shipping documentation including invoices, packing lists, and related paperwork
Communicate with customers regarding customs procedures, duties, and shipment updates
Resolve customs issues to prevent delays or penalties
Maintain accurate records in line with regulatory requirements
Work with warehouse and transport teams to support goods movement
Required Experience
Experience in a customs clearance or customs declarations role
Strong understanding of UK import and export procedures
Experience using CDS or similar customs systems
Knowledge of tariff classification, duties, and compliance
Strong attention to detail and organisational skills
Ability to manage multiple shipments and deadlines
Strong communication skills
Desirable
Background in freight forwarding, logistics, or shipping operations
Knowledge of Incoterms and international shipping processes
Relevant customs or logistics qualifications
Offer
Salary up to £32,000
20 days annual leave plus bank holidays
Permanent position within a stable and growing business
Supportive team environment with development opportunities
Additional Information
Immediate start available or short notice preferred
Temp-to-perm arrangements may be considered
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
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