Location
High Wycombe or Brize Norton, covering sites in Oxford, Bicester, Wallingford, Aylesbury & Maidenhead
Job type
Permanent, full time
Salary
Competitive, plus Company car/car allowance
Role
A senior operational role that provides full accountability for performance, budget control and health and safety compliance across a service area. The Area Manager leads and motivates a multi‑disciplinary team and specialist supply chain partners to deliver planned, reactive and out‑of‑hours services.
Responsibilities
* Lead and motivate a multi‑disciplinary team and specialist supply chain partners, ensuring effective delivery of planned, reactive and out‑of‑hours services, and appropriate cover for holidays and sickness.
* Own operational performance: manage complex repairs, monitor KPIs, and use data and trend analysis to drive continuous improvement and value for money.
* Hold profit and loss responsibility, managing delegated budgets through robust financial control, forecasting, exception reporting and remedial actions.
* Collaborate with internal teams and external partners to identify opportunities to improve service delivery, increase efficiency and support business change while maintaining a focus on quality and customer experience.
* Provide people leadership: create a supportive, fair and positive culture, manage performance through one‑to‑ones, appraisals and reviews, and address employee matters such as sickness, absence, health and safety, grievance and disciplinary issues.
* Build trusted relationships with stakeholders to deliver a first‑class service in line with contractual and bid commitments.
* Act as the Responsible Person for Legionella and Asbestos after required training.
Qualifications
* Strong leadership, communication and decision‑making skills with a flexible and agile approach.
* Sound knowledge of repairs and maintenance services, relevant legislation, regulatory requirements and British Standards.
* Experience managing multi‑disciplinary teams and subcontractors in a performance‑driven environment.
* Background within the Social Housing sector or significant Hard Services FM experience.
* Relevant professional qualification such as CIOB or RICS (or equivalent experience); NEBOSH or IOSH qualifications and experience as a Responsible Person desirable.
* Proficiency in Microsoft Office and comfort with performance data for decision‑making.
Benefits
* 6% employee matched pension contribution
* 25 days annual leave
* Bonus
* Company car/car allowance
* Life assurance 2x annual salary
* Private medical cover for self and partner
EEO / Diversity Statement
We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment and encourage applications from diverse candidates. We are proudly a Disability Confident Leader.
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