Do you thrive in a fast‑paced transport environment where you can optimise routes, solve live operational challenges, and play a key role in delivering an exceptional service to customers every day?
Are you looking for a role where you can take ownership of planning, compliance, supplier coordination and KPIs—while continuously improving processes and adding value? If so, we at GXO have an opportunity for you!
Join us at our Transport Manager, based in our Avonmouth depot for our customer Greene King. You’ll be responsible for co‑ordinating our customer requirements, ensuring customer satisfaction and ensuring KPIS are met, along with timely reporting of relevant operational and financial information.
This is a full time, permanent opportunity working Monday to Friday (days).
Pay, benefits and more
We’re looking to offer a salary of up to £44,043.90 per annum (dependent on level of experience) and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day
* Plan and dispatch routes cost‑effectively, manage live changes, and ensure all traffic administration is completed accurately and professionally.
* Liaise with suppliers to optimise hire vehicles/subcontractors, record defects and accidents, and follow procedures for late or failed deliveries.
* Meet weekly/monthly KPI and P&L targets while ensuring customer SLAs are achieved, escalations are handled, and high customer service standards are maintained.
* Use all required IT systems, communicate effectively with drivers and customers, and ensure full compliance with legislation, Health & Safety, and company values.
* Identify improvement opportunities, complete relevant training, undertake ad‑hoc tasks, and handle essential out‑of‑hours calls to keep operations running smoothly.
What you need to succeed at GXO
* Hold a CPC qualification with strong knowledge of transport compliance and legislation within operational transport environments.
* Experience in supervising or managing a complex transport operation, with proven ability to handle conflicting priorities in a fast‑paced setting.
* Demonstrate solid financial awareness including P&L or cost centre management, understanding key operational cost drivers and how to control them.
* Possess excellent communication skills, confidence using Microsoft Office, and a proactive, accountable approach to leadership and problem‑solving.
Equal opportunity
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Review GXO's candidate privacy statement here.
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