Business Support Officer Trafford Music Service
Location: The Claremont Centre, Claremont Road, Sale, M33 7DZ
This is an office-based post with the option to work from home one day per week. This flexible arrangement may change depending on service demand.
Salary range: Band 3 £25,183 - £27,269 pro rata
Trafford council is a Living Wage Employer
Working Pattern: Part Time
Working hours: 18.125 hours
Contract type: Permanent
Working Hours and Flexibility
The Music Service office is open Monday to Friday from 8.30am to 8.30pm and Saturday from 8.45am to 12.30pm. Evenings are covered on rotation by the Business Support Team. The successful candidate will work on Friday evenings until 8.45pm. Remaining hours can be scheduled within regular office hours. Flexibility is required to maintain office cover.
During school term times, office hours are 8.30am - 4.30pm, Monday to Friday. In school holidays, hours are condensed into the week, between 8am and 5pm, with potential evening hours scheduled elsewhere during the week.
Additional Working Requirements
All team members are required to work 3 weekends per year on either Saturday or Sunday to support concerts.
About the Role
Trafford Music Service provides instrumental music lessons and ensemble opportunities for children in Trafford, both in schools and at our Music Centre in Sale. We offer diverse music education programs in a dynamic environment with a motivated and friendly staff team.
We seek an experienced administrator to support all administrative aspects of the Music Service, ensuring efficient daily operations.
About You
* Extensive experience in a fast-paced, customer-focused environment with good IT skills (Microsoft Word, Outlook, Excel).
* Strong communication, interpersonal, and relationship skills.
* Excellent customer service skills, capable of engaging with a broad range of clients including school children.
* Experience in data input and awareness of data protection regulations.
* An interest in music education, community, and young people is advantageous.
* Ability to multitask, work under pressure, and demonstrate flexibility and enthusiasm.
For an informal chat, contact Ruth O’Keefe at 0161 911 8659 or music.service@trafford.gov.uk (CVs or applications not accepted via email).
About Us
Trafford Council and partners aim to reduce inequality and maximize potential. We value innovation, performance, and a workplace culture rooted in our core values of support, inclusion, dedication, and creativity. More about our work is at http://www.traffordmusicservice.co.uk.
We are committed to diversity and encourage applications from underrepresented groups, including disabled persons, members of the global majority, and LGBTQ+ community. Disabled applicants meeting the minimum criteria will be guaranteed an interview.
Additional Information
An enhanced DBS check will be required.
Contact Details
See above for contact info.
Benefits
Enjoy a supportive environment that promotes personal and professional growth, with opportunities to influence workplace practices. More info at http://Reasons to Join our Family | greater jobs.
Other Relevant Information
Includes links to the Greater Manchester Continuous Service Commitment, right to work verification, and privacy notices. To apply, visit http://www.greater.jobs.
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