Payroll Process Improvement Lead, UK&I
Job ID
240380
Posted
01-Oct-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
People/Human Resources
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
Payroll Process Improvement Lead, UK&I
We are seeking a strategic and results-driven Payroll Process Improvement Lead to head the transformation and continuous improvement of our regional payroll operations. This role is pivotal in shaping payroll strategy, optimising system integrations, and driving operational excellence through data-driven insights and cross-functional collaboration. The ideal candidate will bring deep expertise in payroll processes, systems, and compliance, with a strong focus on innovation, scalability, and employee experience.
What You'll Do
* Lead strategic initiatives to enhance payroll performance, scalability, and compliance across multiple regions
* Partner with HRIS, Finance, and IT leadership to design and implement robust payroll system integrations and data governance frameworks.
* Serve as a subject matter expert on payroll architecture, ensuring seamless data flow between HR, timekeeping, benefits, and financial systems.
* Maintain a payroll performance dashboard with actionable KPIs and benchmarks.
* Identify and prioritize opportunities for automation, standardization, and process reengineering.
* Provide strategic input on process improvement and digital transformation initiatives.
* Lead root cause analysis and resolution of complex payroll issues, ensuring long-term process improvements.
* Monitor regulatory changes and assess their impact on payroll operations and compliance.
* Present insights and recommendations to senior leadership to inform decision-making and strategic planning.
* Mentor junior analysts and contribute to building a high-performing payroll analytics function.
What You'll Need
* 5+ years of experience in payroll operations, HRIS, or process improvement, with at least 2 years in a strategic or senior analyst role.
* Deep understanding of payroll systems and integrations with enterprise HRIS platforms (e.g., Dayforce, PeopleSoft, ServiceNow).
* Proven experience leading cross-functional projects and influencing stakeholders at all levels.
* Advanced proficiency in Excel, SQL, and data visualization tools (e.g., Power BI).
* Strong knowledge of payroll compliance and regulatory frameworks.
* Exceptional analytical, problem-solving, and communication skills.
Why CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.