Senior Account Handler - Step Into a Role With Real Influence
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Location: Corby
Salary: £40,000 + Hybrid Working (3 days office / 2 from home)
Ready for more responsibility without losing the feel of a proper team?
If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense.
This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day.
Why this role is different
This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years.
You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases.
This is a business that values people who:
Take ownership without being micromanaged
Know how to keep clients loyal through service, not scripts
Can quietly lead by example in a busy office
Want progression without losing their work-life balance
The role at a glance
You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts:
Handling new business enquiries from existing and new clients
Managing renewals and MTAs end-to-end
Keeping control of deadlines, diaries, and service levels
Supporting colleagues by delegating and balancing workload across the team
Acting as a senior point of contact when Directors are unavailable
Supporting more complex or high-value cases when needed
This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key.
What you'll need to bring
We're looking for someone who already knows commercial insurance inside out:
Minimum 5 years' experience in commercial insurance
Confident managing renewals, MTAs, and new business independently
Comfortable using Acturis
Strong communication skills with a natural phone-first approach
Organised, reliable, and able to juggle priorities without dropping standards
What would set you apart
10+ years' commercial insurance experience
CII qualifications (or working towards)
Previous mentoring, supervisory, or team lead experience
Experience handling more complex or higher-value commercial risks
What's in it for you
£40,000 salary
Hybrid working model (3 days office / 2 from home)
A genuinely supportive, down-to-earth team environment
Real autonomy in how you manage your portfolio
The opportunity to step into a more senior, trusted role without corporate red tape
Exposure xkybehq to larger, more complex commercial cases
The kind of person who thrives here
You'll enjoy this if you're:
Confident but not corporate
Experienced but still hungry for progression
Someone who enjoys building relationships, not just processing policies
Comfortable taking responsibility and being relied upon
Interview process
Stage 1: Informal face-to-face meeting with the leadership team
Stage 2: Formal face-to-face interview
If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about.
Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler
Impact Recruitment are a recruitment agency working on behalf of our client