Location: Watkins Hire Ltd Walsall, Brineton Street, Quayside Drive, Walsall, WS2 9LA, UK
Carrier Rental Systems (part of the global Carrier Corporation) operate throughout the UK and across the rest of the world, providing a range of market leading, specialist temperature control rental products to a variety of clients and industries.
What will you be doing?
You will take responsibility for the day-to-day running of depot office / administration teams including overseeing all quality / health and safety folders to ensure depot is fully compliant, to keep the offices tidy, organized and a safe place to work for all employees and visitors.
* To manage the day-to-day running of depot office / administration teams (hire desk, contracts administration, logistics, general administration).
* Involved in the running of the workshop and engineer management.
* To ensure all systems / records are well maintained and high levels of data entry accuracy.
* To oversee the office / administration teams, support accordingly and conduct monthly mentor session.
* To hold regular team meetings / attend weekly depot meetings.
* To promote highest standards of customer service and continuous improvement
* To work closely with wider depot network, service department & sales teams
* To act quickly where problems arise and to establish an open system of communication to ensure the consistent treatment of problems.
* To oversee the overall invoice disputes logs / query resolution
What do we offer?
* Company car or cash allowance
* Company pension
* Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.
What we’re looking for:
* Previous depot and office management experience
* Previous experience working within service industry
* Ability to self-motivate and also motivate others
* Strong communication skills - verbal and written
* Time management and organizational skills
* Commitment to customer service excellence and best in class results.
* Confident and articulate
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
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