Job Description
Summary
As Head of Technical Programme Management for Store Payment & Infrastructure, you will lead the delivery of technology programmes that transform the in‑store checkout and payment experience across M&S. You will own the roadmaps for Assisted Checkouts, Self Checkouts, and In‑Store Payment teams, driving improvements in UI, reducing shrink, and modernising both software and hardware while embedding standard process, security, and delivery cadences.
Working closely with the Retail Implementation Team, you will lead programmes for hardware upgrades and obsolescence management, ensuring our store infrastructure remains modern, secure, and fit for the future. You will also orchestrate a transition programme to centralise ownership of critical technology, enabling consistency, scalability, and resilience across the estate.
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Summary
Summary
As Head of Technical Programme Management for Store Payment & Infrastructure, you will lead the delivery of technology programmes that transform the in‑store checkout and payment experience across M&S. You will own the roadmaps for Assisted Checkouts, Self Checkouts, and In‑Store Payment teams, driving improvements in UI, reducing shrink, and modernising both software and hardware while embedding standard process, security, and delivery cadence...