Customer Service & Sales Support Executive, Blackburn (£26K to £28K)
Full-time | Permanent | Immediate Start | Supportive Team and Career Development
This is a fantastic opportunity for someone who enjoys combining customer service with sales support and administration. You will be joining a successful, growing business with a strong reputation in its sector. The role offers stability, development, and the chance to grow your career as the company continues to expand.
Key Responsibilities
Act as the first point of contact for customer enquiries by phone and email, providing a professional and approachable service
Prepare quotations, process purchase orders, and ensure accurate documentation
Build and maintain lasting relationships with customers to encourage repeat business
Liaise with suppliers and book couriers to ensure seamless delivery processes
Oversee the packaging and completion of orders
Provide administrative support to the wider sales and operations teams
What We Offer
A supportive and collaborative team culture where people are valued
Genuine variety in your day-to-day work
Clear progression routes within the business for those who want to develop
Regular reviews to ensure your contribution is recognised and rewarded
A secure role within a business that continues to invest in people and operations
Candidate Profile
Previous experience in customer service, ideally with some exposure to sales or sales support
Strong communication skills with a confident, professional manner
Motivated, proactive, and able to work both independently and within a team
Competent user of Microsoft Office, particularly Outlook and Excel
Relationship-focused with the ability to build strong rapport with colleagues and clients alike
Benefits
Salary £26K to £28K per annum (depending on experience)
25 days holiday plus 8 bank holidays
Pension scheme after probation
Free on-site parking and modern office facilities
Monday to Friday, 9am to 5pm (30-minute lunch, fully office based)
How to Apply
Please send your CV to for more details.
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